+34 917599583 / +34 935839580 info@leanfocus.es

ACHIEVEMENTS 

 

 

Platform in numbers

Phone Focus unifies all its functionalities under a single integrated platform.

Phone Focus platform

  • TEM platform designed and developed by Lean Focus in 2007
  • More than 600 companies introduced
  • More than 200,000 lines managed
  • 230 reports submitted each month
  • 17,000 monthly mails sent
  • 47 tenders in 2020
  • 64 different operators managed
  • Processing information from 17 countries

Main ratios

Based on experience, we calculated our main ratios:

  • 71.3% average savings on customers with more than 10 years working with the platform
  • 29.8% savings on tenders carried out in 2020
  • 79% of invoices analysed erroneously
  • 6.7% of refunds due to billing errors
  • 18.4% of cancelled services after an audit
  • 97.8% cost reduction due to misuse
  • 5.2% out-of-company user lines
  • It is estimated that Phone Focus provides a reduction of more than 80% of the customer’s hours

PLATFORM

SOURCES OF SAVINGS

SUCCESS STORIES

CUSTOMER AREA

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