Simplifying the management of Telecommunications
Phone Focus is a comprehensive service tailored to Control, Management, Optimization and Efficient Use of telecommunications offered by Lean Focus to public and private organizations through its service platform TEM (Telecom Expense Management).
Phone Focus is a set of services that are self-financed with a small part of the savings achieved.
- Invoice audits of ICT services.
- Imputation and Accounting of Telecommunications Costs.
- Support in negotiations and conducting public tenders for fixed and mobile telephony, data network, PBX, terminals, licenses, etc.
- Invoice check, regularizations, retroactivities and payments.
- Spending control alarms by giving users access to their telephony consumption from anywhere through a cloud tool for analysis and reporting and sending monthly emails with consumption and KPIs.
- Line and terminal inventory management through proprietary applications and dedicated staff.
- Analysis of contracts and benchmarking with other market rates of clients with similar consumption patterns.
- Outsourcing of resources for customer service and support remotely or on site.
LEAN FOCUS CUSTOMERS:
Do you quantify the time dedicated to analysis, management of the telephony and distribution of costs by departments?
Are you able to introduce the new services and products offered by the operators immediately?
Do you have tools to ensure accurate control of telephony expenses?
Do you have means to identify and eliminate inappropriate or unnecessary uses?
Do you detect and get a refund for ongoing billing errors?
Do operators offer you their best rates and conditions?